Privacy Policy

Protection of Personal Data updated to the new EU Regulation 2016/679

With the entry into force of the new EU regulation 2016/679 (GDPR), containing provisions for the protection of persons and other subjects regarding the processing of personal data, Tecnoeurobras LTDA as owner of the site e, therefore, as “owner” of the processing, he is required to provide certain information regarding the use of personal data.


The controller of your personal data, as owner of is Tecnoeurobras LTDA, Avenida das Nações Unidas, 12.551 – Brooklin Novo – CEP 04578-000 – São Paulo – SP – Brasil, or via email to atendimento @ tecnoeurobras .com.


Tecnoeurobras LTDA may modify this Privacy Policy. If substantial changes are made, we will inform you by email, or other means, to give you the opportunity to review the changes before they take effect. If you do not agree with the changes made, you can request the deletion of all your data from the site by sending an email to with the cancellation request. In case of acceptance, the use and sharing of your personal data will be subject to the updated privacy policy.


The data that is collected is the information that the user provides us through the use of the forms present in the platform (in the brackets the mandatory fields):

  • first name
  • e-mail
  • message

All data collected through the form is used exclusively to respond to the request and in no case is it transferred to third parties. Furthermore, at any time the user can request to delete all the data associated with it in compliance with the new Privacy law (“Right to oblivion”) by sending an email to

As described in more detail in the section concerning the “Cookie Information” we do not use our own Profiling Cookies but Third Party Cookies linked to the presence of “Social Plugins” (Facebook, Instagram and Linkedin) and to the measurement of traffic through the Google service (Google Analytics). Each user can control cookies using your browser settings and other tools. The list of suppliers authorized to insert cookies on the site with the relative privacy policies is shown at the bottom of the page.

Our site also does not use Geolocation services, it does not store IP addresses or information on the operating system and web browser, but sends Google Analytics the statistics service for evaluating traffic on the site.


Your data is used exclusively by professionals to access our services and individuals to request quotes and for the purpose of responding to the information requested through the contact form and in no case transferred to third parties.

We will communicate with you via email or mobile (if authorized). Under no circumstances will we send promotional messages from third parties, since no data concerning your personal identity will be shared by our platform. Our site may send service messages (for example, change “Privacy Policy”), including notices related to a modification of the Terms and Conditions of Use of the site. We may also send you communications to investigate, respond to and resolve complaints and issues related to the Services (eg bugs, requests for clarification or more information).

On the site are not published advertisements (banners or text links) of any third party advertiser or belonging to advertising networks (for example Google AdSense).

HOW WE SHARE THE INFORMATION does not share the personal data of users who contact us through the form.

Email Communications Storage stores communications sent via contact form for a period not exceeding 30 days. Every user who writes to us has the right to request, at any time, the partial or total cancellation of such communications.


Data retention
We will retain the personal data of the registered users as long as the registration remains active, both due to natural expiration and to the user’s request, in compliance with the Privacy law (EU Regulation 2016/679).

Access rights and control of your personal data
The interested party has the right to:

  • Delete the data: you can ask us to delete or delete all or part of your personal data by sending an email to
  • Modify or correct data: it can ask us for changes, updates and corrections of data in certain areas, especially if they are incorrect.
  • Not to approve, limit or limit the use of data: you can ask us to stop using all or part of your personal data or limit the use we make of it.
  • Right to access and / or acquire your data: you can request a copy of your personal data and a copy of the personal data you provided in digital format.


The Privacy Guarantor and the European Union, given the particular invasiveness that profiling cookies can have in the private sphere of users, have provided that the user must be adequately informed about their use and express their valid consent to insert cookies on your terminal.

This site DOES NOT USE OWN PROFILING COOKIES, but THIRD-PARTY COOKIES, linked to the presence of “Social Plugins” (Facebook, Google Plus, Twittter) and to the measurement of traffic through the Google service (Google Analytics). Profiling cookies are cookies used to track the user’s navigation on the network and create profiles on his tastes, habits, choices, etc. With these cookies advertising messages can be transmitted to the user’s terminal in line with the preferences already shown by the same user while browsing online.

Cookies are short fragments of text (letters and / or numbers) that allow the web server to store on the client (the browser) information to be reused during the same visit to the site (session cookies) or later, even at a distance of days (persistent cookies). Cookies are stored, based on user preferences, by the individual browser on the specific device used (computer, tablet, smartphone).

Cookies and related features
Depending on the individual objectives, different cookies are used.
Below is a list of the most common types of cookies and the purposes for which they are used.

Session cookies
Session cookies are temporarily stored in the computer’s memory while browsing a site, for example, to keep track of the chosen language. Session cookies are stored on the computer for a short period of time. They are deleted as soon as the user closes the Web browser.

Permanent or tracer cookies
Persistent cookies save a file on your computer for a long period of time. This type of cookie has an expiration date. Persistent cookies allow Web sites to remember information and settings on subsequent visits by users, thus making exploration more practical and rapid, since, for example, it is no longer necessary to log on. For example, persistent cookies allow us to record your data on your browser to avoid having to fill out an information request and reservation form continuously when you want to make a request to stay in more than one establishment. Or, in the case of B&B clients of the site, to remember the credentials for accessing the reserved area.

On the expiration date, the cookie is automatically deleted when you first log in to the website that created it.

First party cookies
These cookies are set by the websites themselves (with the same domain as indicated in the browser address bar) and can only be read by those sites. They are commonly used to store information such as preferences, to be used on subsequent visits to the site.

Third-party cookies
These cookies are set by domains other than the one indicated in the browser address bar, or by organizations that do not correspond to the website owners.

The cookies used, for example, to collect information for advertising purposes and to personalize content, as well as to process Web statistics, can be “third-party cookies”.

Third-party cookies allow for more complete surveys of users’ browsing habits and are believed to be more sensitive from the point of view of integrity. For this reason, most web browsers allow you to change the settings so that these cookies are not accepted.

The user can decide whether to accept cookies or not even using the settings on his or her browser.

Disabling “third party” cookies affects the navigability of the site as, for example, it prevents the display of google maps and youtube videos.

The setting can be defined specifically for different websites and web applications. In addition, the main browsers allow you to define different settings for “proprietary” and “third-party” cookies.

Internet Explorer:

Below is a list of suppliers authorized to insert cookies on my site with the relative privacy policies:

  • Google Analytics
  • Google
  • Facebook
  • Instagram
  • Linkedin

Whoever might be interested in additional information, or wishes to contribute their own suggestions or might want to send in complaints or concerns about any issues arising in connection with either the privacy policy or the way Biophil treat their personal data, can do so by writing to Tecnoeurobras LTDA, Avenida das Nações Unidas,12.551 – Brooklin Novo – CEP 04578-000 – São Paulo – SP – Brasil, or email to